Our Story The beginning
Trung & Hang Pham the founders of Dr. Nails
My grandfather opened nail’s Beauty Academy in vietnam in the early 1950s. My father took over the school about 1990, and my brother, Lee, managed it in the late 2000s. Since both my parents and both my brothers were in the business, it seemed natural for me to follow their lead and go to Stewart’s Academy right after high school graduation.
We are a full-service salon featuring We have skin care services, including facials, skin treatment,waxing and more.. Nail services include manicures, all kinds of spa pedicures and artificial nails, design, glitter gel , 3d gel art, silk,and much more…
As a family business owner, I enjoy planning, managing and the bookwork part of owning a business, as well as keeping busy with clients. It’s gratifying work. Some of our clients have been coming to the salon since we open this one in Arlington Heights, PA and when there is a special occasion in their lives, we get to be a part of that. It’s exciting to see the difference that can occur in someone when a change is made in their nail color or toe nail style and cleanest face. It can really boost their self-confidence.
The most challenging and the most rewarding aspect of owning a salon is the staff.
There are 10 of us, some part time, some full time. Level of experience is from eight years to 17 years in this business. We stay current on our techniques and styles by attending advanced training classes several times a year. We pick up new tricks and techniques from just watching each other, going to the nail show twice a year.
Searching our style
I think our dedication to education is a big reason we have been successful. Treating customers and workers with respect and honesty makes the work environment a pleasant place to be. Also, we concentrate our efforts on making our clients feel important, taking the time to listen to the challenges they have with their Nails and providing answers in the form of Design tips, a good Skin and products for them to use at home.
Well, that’s a great question Tammy. I would say that three most important questions are:
Qualifications and certifications – you want to know who is the person, and where they got their certification and if they have a current license.
Their experience and expertise. It is very important to know that the person you are looking for knows about the treatment that you are looking for. How long they been doing it. How long they have been practicing in the area, or somewhere else.
It’s the reviews and what people say online. You just go do Google +, or /reviews/ reviews all of those tools we have now a days online and you can check for reviews and comments about the nail salon that you are looking for.
performers on her team, year in and year out. She consistently exceeds assigned revenue targets by effectively managing bank partners and self-sourcing opportunities. Four years ago she decided to put herself back through school on nights and weekends to gain a managing esthetics degree and a managing manicurists license.